PagerDuty

PagerDuty Toolkit

The Arcade PagerDuty toolkit enables LLMs to interact with PagerDuty for incident management, on-call operations, and team coordination. It covers the full incident lifecycle alongside read access to schedules, services, escalation policies, and personnel.

Capabilities

Incident management — retrieve, list (with status/urgency/service/team/time filters), update status (acknowledge, resolve, reopen), and reassign incidents; inspect the account-wide activity feed via log entries.
On-call and scheduling — list on-call entries with filters and browse all schedules.
Services and escalation policies — fetch or list services (with name search) and escalation policies individually or in bulk.
Teams and users — list teams, retrieve a team with its members and linked resources, list or search users by name/email (fuzzy match), and look up the authenticated user's own profile with contact and notification summaries.

OAuth

This toolkit uses OAuth 2.0 via the PagerDuty auth provider. See the Arcade PagerDuty provider docs for setup details including required scopes.

	Tool name	Description	Secrets
	Pagerduty.GetEscalationPolicy	Get a single escalation policy by ID.
	Pagerduty.GetIncident	Get a single incident by ID.
	Pagerduty.GetService	Get a single service by ID.
	Pagerduty.GetTeam	Get a single team by ID including members and linked resources.
	Pagerduty.ListEscalationPolicies	List escalation policies.
	Pagerduty.ListIncidents	List incidents with optional status, urgency, service, team, and time filters.
	Pagerduty.ListLogEntries	List log entries (activity feed) showing recent incident events. Returns events like incident triggers, acknowledgments, escalations, and resolutions across the account.
	Pagerduty.ListOncalls	List on-call entries with optional filters.
	Pagerduty.ListSchedules	List schedules.
	Pagerduty.ListServices	List services with optional name search.
	Pagerduty.ListTeams	List teams.
	Pagerduty.ListUsers	List users.
	Pagerduty.ReassignIncident	Reassign an incident to a specific user without changing its status.
	Pagerduty.SearchUsers	Search users using local fuzzy matching on name/email.
	Pagerduty.UpdateIncidentStatus	Update an incident's status (acknowledge, resolve/close, or reopen).
	Pagerduty.Whoami	Get the authenticated PagerDuty user's profile with contact and notification summaries.

PagerDuty Toolkit

Capabilities

OAuth

Available tools(16)

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